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The general rental conditions are part of the rental contract between the
tenant and
Alquileres Guzmán,s.l.
represented by:
Solymar-Holidays
Cristina Pratt-Johnson
Moraira, Alicante
Espana
A. FEES AND FORM OF
PAYMENT
A
- I
Payment is due per the following schedule:
40% after confirmation of reservation
40% thirty days prior to arrival
20% upon delivery of the
keys
A
- II
Fees
include the consumption of water, electricity, gas, sheets,
towels, drying-up clothes, garden and swimming pool maintenance,
if any, and V.A.T.
A
- III
The first payment of 40% is due after the reservation is
confirmed and should be deposited by bank transfer to the
account of:
Solymar-Holidays
Cristina Pratt-Johnson
Banco de Valencia, Moraira-Teulada
IBAN: ES89 0093 0743 0100 0044 0939,
BIC/SWIFT:BBVALEESVV
Banco de Valencia, Branche Moraira-Teulada
The second payment of 40% is due thirty days prior to arrival
and should be deposited by bank transfer to the account of
Alquileres Guzman s.l.
BBVA, Benissa/Alicante
IBAN: ES04 0182 1150 0101 0150 0592, BIC/SWIFT:
BBVAESMMXXX
The following data will be specified:
·
full name of the reservation holder,
· renting period
· name of the rented house
· reservation number.
The
client will notify
Solymar-Holidays
by fax of all payments made, to the following fax number: (44)
870-168-0529
The third payment of 20% is due in cash
or by credit card
upon delivery of the keys.
B. CANCELLATION
OF RESERVATIONS
B
– I
Providing
the client cancels a reservation more than 30 days before arrival,
10% of the advance will be forfeited.
· 50% will be forfeited, if the cancellation
takes place more than 7 and less than thirty days before arrival.
· If the reservation is cancelled less than seven
days before arrival
100% will be forfeited.
B
- II
Once
the house has been rented and the company Alquileres Guzmán s.l.
cannot deliver it, or is forced to cancel the reservation, the
client will be offered the following alternatives: at the
client’s discretion, the client may occupy another house whose
characteristics are similar or superior to those of the house
initially rented, or he may be refunded all the money paid for
the reservation and an additional 25% compensation. Once the
client has made his choice, he will forfeit his right to make a
claim against Alquileres Guzmán.
B
- III
If
the client leaves the accommodation voluntarily, for any reason
or under any circumstance, before termination of the contract,
the company is not obliged to refund any fees paid.
C.
DELIVERY
AND RETURN OF THE HOUSE
C
- I
Occupation of the accommodation will begin on
the day of the arrival, from 17:00. During the first 48 hours
following the occupation of the house, the client will notify
Alquileres Guzmán s.l of any damage, breakdown or malfunction
on the property so that the company can make the corresponding
repairs as soon as possible. If no notice from the client has
been received after the first 48 hours, Alquileres Guzmán will
understand the house is in perfect condition. During the first
two business days following the arrival of the client,
notwithstanding the previous considerations, the staff of
Alquileres Guzmán s.l will review, together with the client,
the house’s inventory and ensure the working order of the
electrical appliances. Departure (between 8:00am and 10:00am)
will be arranged at least three days beforehand in order for the
company’s staff to review, together with the client, the
house’s condition, in order that the guarantee deposit can be
refunded, and the keys returned to the caretaker.
C
– II
The
keys can be picked up at the offices of Alquileres Guzmán s.l.,
between 17:00 and 20:00 on the day of arrival.
If the client is not able to
arrive during working hours, he will contact Alquileres Guzmán
to arrange the time when the keys can be picked up. If he fails
to do so, the company will not be liable for any consequence
arising from this fact. On receiving the keys, the client will
leave a deposit of 150€, 300€ or 600€ (in cash or by
credit card), depending on the category of the rented house.
This deposit will be used as a guarantee that the client will
take care of the furniture and fittings of the hired
accommodation during the entire stay.
C
- III
The
client is responsible for leaving the house on the last day of
his stay in the same condition as he found it, that is, clean
and tidy. If he fails to do so, the company may add an
additional charge to final cleaning costs.
C
- IV
Clients
must leave their rental accommodation as per the agreed date. In
case of non-compliance, the company is entitled to receive
compensation equivalent to twice the maximum daily price for
each day past the contractual departure date.
C
– V
Clients
wishing to depart prior to the time or day stated in this
agreement, must notify the company in advance. The guarantee
will be refunded to them the following Monday after their
departure providing that the house has been left in perfect
condition.
D.
CONDITIONS
OF USE, OCCUPATION OF THE HOUSE
AND ITS SERVICES
D
- I
The
client will provide Alquileres Guzmán s.l. with the complete
name and identity card or passport number of all people
occupying the house during the entire stay. The number of people
authorised in the reservation must be complied with. If the
accommodation is occupied by a number of people exceeding the
permitted capacity, the company reserves the right to cancel the
rental contract immediately and take the relevant legal actions.
Children more than two years old are regarded as adults in terms
of occupation. Rollaway beds or similar furniture not included
in the inventory are forbidden, unless the company gives its
expressed consent.
D
- II
Domestic
animals are not authorised unless with the company’s express
consent. If this is not complied with, Alquileres Guzmán s.l.
reserves the right to cancel the rental contract immediately,
and to take the relevant legal actions. Apart from keeping the
guarantee deposit, additional fees may be charged if the animal
has caused any breakdown in the house, dirt or any other type of
damage.
D
- III
If any
electrical appliance is out of order, or any breakdown is
observed in the water, light, gas installations, or in other
services, the client must inform Alquileres Guzmán s.l, so that
the proper corresponding authorised technical service can be
notified in order to repair the breakdown as soon as possible.
D
- IV
When
the client arrives, the house will be clean, with bath towels,
kitchen towels, and beds made. Unless the client specifically
requests anything different, the company will proceed, through
its authorised staff, to change bed and bathroom linen once a
week between Thursday and Monday, provided the client is staying
for two weeks or more. Linen changing service will not be
available during the last week. If the client expressly declines
this home delivery service, he may can change linens and towels
at the company’s facilities himself.
D
- V
The
client shall inform the company if he runs out of gas in order
for the company to arrange replacement canisters as soon as
possible.
D
- VI
It
is forbidden for the client to move furniture from their
original location. If this rule is not complied with, the
company reserves the right to keep the given deposit.
D
- VII
The
performance of any activity, that contradicts municipal
regulations and the ordinary cohabitation, hygiene, and public
order practices, or prevents the resting of other users of the
building or housing development, is also forbidden. It is
forbidden to make any noise, in the rented house or its
surroundings after 24:00.
D
- VIII
The client will not accumulate rubbish inside or
outside the hired accommodation. All rubbish must be placed
inside plastic bags and deposited it in the nearest container to
the house. If this rule is not complied with, the company
reserves the right to keep part of the guarantee.
E.
EXCLUDED
LIABILITIES
E
– I
In case
of power or water cuts, or noises arising from nearby works,
disturbing the client during the client’s stay, Alquileres
Guzmán s.l. undertakes no liability, as the situations are
beyond its control, and are produced by third parties such as
water and power supply companies, or even the Town Council.
E
- II
The
price of the stay does not include any of the following
insurances: travel, theft, accident or civil liability arising
from the client’s action to other people or property.
Therefore, Alquileres Guzmán s.l. undertakes no liability for
any eventuality occuring to the client in the situations
described inside or outside the rented house.
F.
OTHER
RECOMMENDATIONS
F
- I
We
recommend purchasing travel insurance.
F
- II
Do not
leave the house’s lights on unnecessarily.
F
- III
Do
not waste water.
F
- IV
Do
not leave valuable objects inside the house or cars if it is not
occupied.
After having examined the
offer and pre-contractual information, and knowing all the
characteristics, conditions and category of the accommodation, the
client or agency accept this General Contracting Conditions on the
following date and place:
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